(Online Course) Pub Ad for IAS Mains: Administrative Behaviour: Morale (Paper -1)

(Online Course) Public Administration for IAS Mains Exams

Topic: Administrative Behaviour: Morale

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The morale of Public officials is universally recognized to be one of the important factors conductive to efficiency in administration. It is management’s responsibility to discover ways of fostering right morale and maiming.  Morale an intangible concept in as much as it is an “inward grace”. It reside in the minds, attitudes and emotions of individuals and groups. It has been defined as “the capacity of a groups of people to full together and consistently in punish of a common purpose.”

It is symbolized by:—

(i) A feeling “belonging or identification among the employees;
(ii) A soure of pride in cooperate or group achievements; and
(iii) A spirit of determination and perseverance in making effort to accomplish and further the aim and purpose of the organisation.

Morale relate to the totality of motives and attitudes of the employees of momentary, while morale denotes a more constant state of mind. Enthusiasm may however be an index of good morale.
Important factors affecting morale of employees in any organisation are:—

(i) Administrative leadership – It promotes a feeling of particular and proper human relations among the employees, and provides guidance and encouragement to them;
(ii) Personnel policies and practice which concern the physical mental and emotional aspect of a employees life.
(iii) Internal relationship and communication within the organisation; and
(iv) The attitude of political executives, legislators and the people towards the Civil Service.

Measure to Improve Morals

(1) Methods of Handling Grievances
(2) Collective Bargaining
(3) Joint consolation
(4) Suggestion schemes
(5) Rewarding Achievement
(6) Sharing Information with Employees
(7) Employee Counseling
(8) Proper working conditions
(9) Fair Treatment
(10) Good leadership
(11) Code of Ethics
(12) Attitudes Surveys
(13) Feedback System

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