(e-Book) Civil Services Competency Dictionary

(e-Book) Civil Services Competency Dictionary

Contents:

Introduction

Basic Features of Civil Services

Competency Framework for the Civil Services

Competency Definitions

1. Ethos

  • People First
  • Strategic Thinking
  • Organisational Awareness
  • Commitment to the Organisation
  • Leading Others

2. Ethics

  • Integrity
  • Self-Confidence
  • Attention to detail
  • Taking Accountability

3. Equity

  • Consultation and Consensus Building
  • Decision Making
  • Empathy
  • Delegation

4. Efficiency

  • Result Orientation
  • Conceptual Thinking
  • Initiative and Drive
  • Seeking Information
  • Planning and Coordination
  • Desire for Knowledge
  • Innovative Thinking
  • Problem Solving
  • Developing Others
  • Self Awareness and Self Control
  • Communication Skills
  • Team-Working

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Courtesy: Ministry of Personnel, Public Grievances & Pensions

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