(e-Book) Civil Services Competency Dictionary
(e-Book) Civil Services Competency Dictionary
Contents:
Introduction
Basic Features of Civil Services
Competency Framework for the Civil Services
Competency Definitions
1. Ethos
- People First
- Strategic Thinking
- Organisational Awareness
- Commitment to the Organisation
- Leading Others
2. Ethics
- Integrity
- Self-Confidence
- Attention to detail
- Taking Accountability
3. Equity
- Consultation and Consensus Building
- Decision Making
- Empathy
- Delegation
4. Efficiency
- Result Orientation
- Conceptual Thinking
- Initiative and Drive
- Seeking Information
- Planning and Coordination
- Desire for Knowledge
- Innovative Thinking
- Problem Solving
- Developing Others
- Self Awareness and Self Control
- Communication Skills
- Team-Working
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Courtesy: Ministry of Personnel, Public Grievances & Pensions