Sample Material of Our Online Coaching Programme
Subject: Problem Solving
Topic: Problem Solving Part - 2
1. Everyone in your department has
received a new project except you. What would you do?
(a) Assume this is a mistake and speak to your boss.
(b) Remind your boss of your capabilities and ask him why
he is being treated unfairly
(c) Speak to your colleagues and find out if one of them
can handover their project to you
(d) Consider it as a sign of the lack of trust the boss
has shown to you and quit
2. You are aware that large amount
of money from the district treasury has been going missing over the past couple
of weeks. On a few occasions you noticed one of your junior colleagues dropping
something in her personal bag near the cash box.
What would be the most appropriate response to this situation?
(a) Gather more information about her from different
sources and catch her red-handed
(b) Ask your colleagues if they have seen her stealing
(c) Confront your junior colleague and tell her about what
you have noticed
(d) Don’t’ do anything hoping that one day she will be
caught by your seniors if she is guilty.
3. At the end of a hectic day at work, you
erroneously send an e-mail containing an attachment containing some confidential
information to a wrong person. Your manager is busy in a meeting. Which of the following would be the best thing to do?
(a) It has been one of those bad days when nothing works right. Leave the
office for the day and deal with the situation the next day.
(b) Overlook your error and forward the e-mail to the right person
(c) Immediately send a follow up email to the “wrong” person, or call him
explaining your mistake. Then send the email to the correct person.
(d) Explain the mistake to the manager when he comes out of the meeting
and ask for his advice in the matter.
4. You are working on a number of projects the
completion of which can bring a lot of rewards to your company. You have been
given tight deadlines and have a lot of basic information to gather. You have
asked other colleagues for help but are unsure of their commitment. What would
(a) Effect certain changes in some of the projects so that you can
complete them on time
(b) Drop some of the projects so that you can complete the remaining ones
(c) Outline the help that you need from others and explain to them why
their individual contributions are important
(d) Carry on with the tasks yourself as it may fetch you good increments