Public Administration Mains 2021 : Solved Paper-1 (Question: 4)

Public Administration Mains 2021 : Solved Paper Question Paper-1 (Question-4)


Q4.(a) The new public service model approaches governance on the premises of an active and involved citizenship, wherein the role of public officials is to facilitate opportunities for citizens' engagement in governance. Explain. (Introduction)

‘New Public Service,' a movement built on work in democratic citizenship, community and civil society, and organizational humanism and discourse theory. We suggest seven principles of the New Public Service, most notably that the primary role of the public servant is to help citizens articulate and meet their shared interests rather than to attempt to control or steer society. Like the New Public Management and the old public administration, the New Public Service consists of many diverse elements, and many different scholars and practitioners have contributed, often in disagreement with one another. Yet certain general ideas seem to characterize this approach as a normative model and to distinguish it from others. While the New Public Service has emerged both in theory and in the innovative and advanced practices of many exemplary public managers, in this section we will examine the conceptual foundations of the New Public Service. Certainly the New Public Service can lay claim to an impressive intellectual heritage, including, in public administration, the work of Dwight Waldo (1948), and in political theory, the work of Sheldon Wolin (1960). However, here we will focus on more contemporary precursors of the New Public Service, including (1) theories of democratic citizenship; (2) models of community and civil society; and (3) organizational humanism and discourse theory. We will then outline what we see as the main tenets of the New Public Service.

(b) Neo-Weberian State of involves changing the model of operation of administrative structures into a model focussed on meeting citizens' needs. Discuss.(Administrative Thought)


(c) Nothing in public administration is more important, interesting or mysterious than leadership. Analyze the statement in the context of strategic leadership. (Administrative Behaviour)


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