(The Gist of Kurukshetra) DIGITAL
TECHNOLOGY IN FINANCIAL INCLUSION
Digital Technology in Financial Inclusion
Financial Inclusion is the way the Governments strive to take the Governments
strive to take the common man along by bring them into the formal channels of
economy thereby ensuring that even the person standing in the last is not left
out from the benefits of the economic growth and is added in the mainstream
economy thereby encouraging the poor persons to save, safely invest in various
financial products and to borrow from the formal channel when they need to
Scope of the financial Inclusion is not limited to only banking services but
it extends to other financial services as well like insurance, equity products &
pension products etc. Thus, financial Inclusion is not just about opening a
simple bank account with a branch in an unbanked area.
The present government has made itself committed, since beginning of its
term, to give special emphasis on the financial inclusion of every person of the
country. One of the most crucial of the several steps taken by this government
is JAM-jan Dhan, Aadhar & Mobile.
With a view to increase the penetration of banking services and to ensure
that all households have at least one bank account, a National Mission on
Financial Inclusion named as Pradhan Mantri Jan Dhan Yojana was announced by
Prime Minister Sh. Narendra Modi in his independence speech on 15th August, 2014
and the scheme was formally launched o 28th August, 2014. PMJDY has been
designed to ensure accelerated access to various financial services like basic
savings bank accounts, affordable, need-based credit, remittances facilities,
and insurances and pension for excluded sections. Such deep penetration at
affordable cost can only be possible with effective use of technology. Hence,
the banking ecosystem operating on core banking mode, and ability of NPIC to
scale-up issue of debit cards has enabled effective implementation of PMJDY. As
a result, the number of new savings accounts opened by way of every Bank A/c to
be online with Rupay Card & Mobile banking Facility , use of e-KYC to ease the
accounts opening process, use of Aadhaar enabled Payment System (AEPS) for
interoperability, support for setting up FLCs, support for setting up FLCs,
support for demonstrating banking technology (Mobile Van fitted ATM), on-line
Monitoring through system +generated MIS and facility of Call Centre & Toll free
number has resulted in astounding success of the scheme.
To expand the network of ATMs, the RBI has allowed non-bank entities to start
ATMs (called ‘white Label ATM’). The Rupay Cards have significantly increased
its market share in the country so far. The card has been provide to the account
holders of PMJDY.
Financial Literacy Centers were started by commercial banks at the request of
RBI to give awareness and education to the public to access financial products.
Here, RBI’s policy is that financial Inclusion should go along with financial
literacy. The launch of direct benefit transfers through the support of Aadhar
and Bank Account is one of the biggest development that activated and retained
people in the newly opened account.
As a part of its financial Inclusion plan, the RBI started the Business
Correspondent model in 2006. Business Correspondents (BCs) are representative
appointed by banks to acts as their agents, who provide banking services in
remote locations, where the bank may not have a presence. The two major
technological components involved are the handheld offline device through which
financial service are offered to the customers and the smart card (32K/64K
memory chip) provided to each customer for recording of transactions. Along with
these, the BC uses an Account opening Form (AOF) and a laptop for feeding
customer data, a digital/web camera for capturing customer’s photograph and a
biometric device for recording his fingerprints.
The Digital India, initiative, coupled with a payment infrastructure, is
laying the cornerstone for a digital economy, keeping in mind the increasing
willingness of people to use ten internet and the rising data traffic I the
country, an investment of $18.4 billion has been made to provide last mile
Internet connectivity, better access to government services, and development of
IT skills, Provision of broadband internet access to 2,30,000 village-clustered
by 2019 at a cost of about $5.9 billion.
Rupay Kisan Cards have been providing impetus to cashless transactions among
the farming community. NABARD has extend support to Cooperative banks and RRBs
in procuring EMV chip-based Rupay Kisan Cards.
Direct Benefits Transfer scheme was initiated to facilitate disbursements of
government entitlements such as those under the social security pension scheme,
handicapped old age pension scheme etc., of any central or state government
bodies, using Aadhar and authentication thereof, , as supported by UIDAI.
Payments banks are a new model of banks conceptualized by RBI. The main
objective of payments bank is to widen the spread of payment and financial
services to small business, low-income households, migrant labour workforce in
secured technology-driven environment in remote areas of the country.
Today more than 70% of our population owns mobile phone, hence, leveraging
its penetration to rural areas, with its advantages over traditional banking
methods because of breaking down geographical constraints along with immediacy,
security and efficiency, It offers an innovative low-cost channel to expand the
reach of banking and payments services especially to the large section of rural
To promote digital transactions for personal consumption expenditure, two
schemes viz. Lucky Grahak Yojana and Digi Vyapar Yojana were funded through
Financial inclusion Fund for consumers and merchants respectively. National
payments Corporation of India. (NPCI) determines the winners for cash rewards by
choosing them through an electronic draw of lots from amongst the digital
transactions IDs generated from 8 Nov. 2016, during the course of such
transaction. Apart from this, the Financial Literacy Awareness Programmes were
recast as d-Flaps held across the country.
Shri Ravi Shankar Prasad, Union Minister for Electronics & Information
Technology and law justice sums up the crucial role of digital technology in
financial Inclusion “Digital Inclusion is the foundation of financial inclusion.
We have certain foundation approach for commitment as far as digital platform is
concerned. The first and foremost is, we want to become the leaders, in the
field of digital revolution in the world. Second important attribute of our
initiative is, we simply don’t want to digitize India, but we want to create a
technology that is transformative , which will empower India, and also empower