(THE GIST OF PIB) AI Chatbot for PM-KISAN Scheme

(September-2023)

Recently, the Union Ministry of Agriculture & Farmers Welfare, Government of India launched AI Chatbot for the Pradhan Mantri Kisan Samman Nidhi (PM-KISAN) Scheme at New Delhi.

It acts as a comprehensive guide for the beneficiaries, providing them with timely and accurate responses to their queries related to the scheme.
This is the first AI Chatbot integrated with a major flagship scheme of the Union government.
It has been developed and improved with the support of the EKstep Foundation and Bhashini.
The introduction of the AI chatbot in the PM-KISAN grievance management system is aimed at empowering farmers with a user-friendly and accessible platform.
In its first phase of development, the AI chatbot will assist farmers in seeking information related to their application status, payment details, ineligibility status, and other scheme-related updates.
The AI Chatbot, accessible through the PM KISAN mobile app, is integrated with Bhashini, which offers multilingual support, catering to the linguistic and regional diversity of the PM KISAN beneficiaries.
This integration of advanced technology will not only enhance transparency but will also empower farmers to make informed decisions.
Currently, the Chatbot is available in English, Hindi, Bengali, Odia, and Tamil.

It is a central sector scheme launched in February 2019 to support the financial needs of land-holding farmers in India.
The scheme offers an annual financial benefit of Rs 6,000/- in three equal instalments to eligible farmers’ families through Direct Benefit Transfer (DBT) mode.
The government of India has also developed a mobile app with the feature of face authentication-based e-KYC.
This app is the first mobile app that uses face authentication-based e-KYC features in any benefit scheme of the Government.