(THE GIST OF PIB) RBI's Sarthi and Pravaah Initiatives

(THE GIST OF PIB) RBI's Sarthi and Pravaah Initiatives

(MARCH-2025)

RBI's Sarthi and Pravaah Initiatives

  • The Reserve Bank of India was recently selected for the UK's Digital Transformation Award 2025 for its tech innovations Sarthi and Pravaah systems.

About Sarthi Initiative:

  • The Sarthi system, named after the Hindi word for ‘charioteer’, was launched in January 2023 to digitise all of RBI’s internal workflows.

  • It enables employees to securely store and share documents, improving record management and enhancing data analysis through reports and dashboards.

  • The online Sarthi Pathshala ('school') helps users become familiar with the system, and the Pathshala was rolled out alongside extensive in-person training.

  • Additionally, Sarthi mitras ('friends') are people in each RBI office who know the system well and can help colleagues with any issues.

About Pravaah Initiative:

  • Building upon the foundation of Sarthi, the Pravaah system, meaning ‘smooth flow’ in Hindi, was introduced in May 2024.

  • This platform allows external users to submit regulatory applications digitally, seamlessly integrating with the Sarthi database for processing within RBI’s offices.

  • The transition to a fully digital infrastructure, supported by centralised cybersecurity and tracking mechanisms, has significantly improved transparency and efficiency.

  • Pravaah’s seamless integration with Sarthi has not only streamlined the submission process but also provided real-time tracking and analytics for both applicants and RBI managers, cutting down on the lengthy delays caused by paper-based systems.

  • The RBI has seen an 80% increase in monthly applications since Pravaah's launch, marking a significant achievement in the central bank’s digital evolution.

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Courtesy: PIB