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(THE GIST OF PIB) RBI's Sarthi and Pravaah Initiatives
(THE GIST OF PIB) RBI's Sarthi and Pravaah Initiatives
(MARCH-2025)
RBI's Sarthi and Pravaah Initiatives
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The Reserve Bank of India was recently selected for the UK's Digital Transformation Award 2025 for its tech innovations Sarthi and Pravaah systems.
About Sarthi Initiative:
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The Sarthi system, named after the Hindi word for ‘charioteer’, was launched in January 2023 to digitise all of RBI’s internal workflows.
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It enables employees to securely store and share documents, improving record management and enhancing data analysis through reports and dashboards.
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The online Sarthi Pathshala ('school') helps users become familiar with the system, and the Pathshala was rolled out alongside extensive in-person training.
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Additionally, Sarthi mitras ('friends') are people in each RBI office who know the system well and can help colleagues with any issues.
About Pravaah Initiative:
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Building upon the foundation of Sarthi, the Pravaah system, meaning ‘smooth flow’ in Hindi, was introduced in May 2024.
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This platform allows external users to submit regulatory applications digitally, seamlessly integrating with the Sarthi database for processing within RBI’s offices.
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The transition to a fully digital infrastructure, supported by centralised cybersecurity and tracking mechanisms, has significantly improved transparency and efficiency.
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Pravaah’s seamless integration with Sarthi has not only streamlined the submission process but also provided real-time tracking and analytics for both applicants and RBI managers, cutting down on the lengthy delays caused by paper-based systems.
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The RBI has seen an 80% increase in monthly applications since Pravaah's launch, marking a significant achievement in the central bank’s digital evolution.
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Courtesy: PIB