GS Mains Model Question & Answer: Discuss the framework for citizen charter for good governance? Comment
GS Mains Model Question & Answer: Discuss the framework for citizen charter for good governance? Comment
Q. Discuss the framework for citizen charter for good governance? Comment
Model Answer:
Discuss the framework for citizen charter for good governance?
The Citizens’ Charter is usually framed on the basis of the following principles :
- Wide publicity on the standards of performance of public agencies
- Assured quality of services
- Access to information along with courtesy and helpful attitude
- Choices to and consultation with the citizens
- Simplified procedures for receipt of complaints and their quick redressal; and
- Provision of performance scrutiny with citizens’ involvement.
(Just describe one or two line of all principles for fetching good marks)